They cover how donations work, what happens with payments, how 80G certificates are processed, and what we're each responsible for. Simple, honest, and transparent- the way giving should be.
By accessing or using the True Impact Foundation website or services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website or make a donation through the platform.
“True Impact Foundation”, “we”, “us”, or “our” refers to the organisation operating this website. “User”, “donor”, “you”, or “your” refers to any person who visits, uses, donates, submits information, or interacts with our services.
True Impact Foundation enables people to support verified causes, campaigns, NGOs, and impact initiatives. Campaign pages may include donation goals, product requirements, donor counts, images, stories, updates, and transparency information to help donors make informed decisions.
We aim to keep information accurate and meaningful, but campaign circumstances may change due to operational realities, beneficiary needs, NGO updates, product availability, logistics, or compliance requirements.
Payments are processed through third-party payment gateways. By making a donation, you agree to the terms and privacy practices of the applicable payment provider. We are not responsible for gateway downtime, banking failures, UPI delays, card failures, or third-party technical issues.
After a successful payment, we may generate a donation receipt and send it to the email address provided by you. Please ensure your name, email, phone number, and other details are accurate before submitting.
Where applicable and subject to eligibility, donors may be able to submit details for an 80G certificate. The certificate process may require accurate PAN, full name as per PAN, city, state, PIN code, email, phone, and donation information.
Campaign stories, NGO information, updates, documents, images, budgets, product requirements, and beneficiary details may be provided by campaign teams, NGO partners, volunteers, or authorised representatives. We may review information before publishing, but donors should understand that impact work involves real-world changes and operational limitations.
We reserve the right to approve, reject, pause, edit, remove, or close campaigns where information is incomplete, misleading, outdated, unlawful, harmful, unverifiable, or inconsistent with our mission.
Donations are generally final once successfully processed because funds may be allocated towards the selected cause, product procurement, campaign support, logistics, or beneficiary needs. However, we may review refund requests in cases such as duplicate payment, technical error, incorrect amount, failed transaction that was later debited, or other exceptional circumstances.
When using the website, you agree to provide accurate information and to avoid misuse of the platform.
Campaign images, product images, beneficiary stories, videos, donor updates, and impact reports may be used to communicate the purpose and progress of campaigns. Some images may be representative or edited for privacy, dignity, safety, or design consistency. We may remove or modify content at our discretion.
The website may include links to payment gateways, social platforms, NGO websites, analytics services, email tools, WhatsApp tools, logistics partners, or other third-party services. We are not responsible for third-party content, downtime, policies, actions, failures, or data practices.
To the maximum extent permitted by law, True Impact Foundation shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from website use, payment gateway failures, third-party services, campaign changes, delayed updates, user-submitted errors, or circumstances beyond our reasonable control.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
We may update or modify these Terms from time to time. The revised version will be posted on this page with an updated date. Continued use of the website after changes means you accept the revised Terms.
These Terms are governed by the laws of India. Subject to applicable law, disputes shall be handled by the competent courts or authorities in India.
For payment support, donation receipts, 80G certificate queries, campaign questions, or any concerns about these Terms, contact us at: